Shipping & Returns

Last updated: 31.07.2026

Where We Ship

We ship to the following countries and regions:

North America: United States, Canada, Mexico

European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Other Europe: United Kingdom, Switzerland, Norway, Iceland, Liechtenstein, Monaco, Andorra, Serbia, Albania, Montenegro, North Macedonia, Bosnia and Herzegovina, Moldova, Georgia, Turkey, Ukraine

GCC: United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman

Other Middle East: Israel, Jordan

Asia Pacific: China, Japan, South Korea, Singapore, Hong Kong, Macau, Taiwan, Australia, New Zealand, Malaysia, Thailand, Indonesia, Philippines, Vietnam, Brunei, India, Pakistan, Bangladesh, Sri Lanka, Nepal

Latin America and Caribbean: Brazil, Argentina, Chile, Colombia, Peru, Uruguay, Ecuador, Paraguay, Bolivia, Costa Rica, Panama, Dominican Republic, Guatemala, Honduras, El Salvador, Trinidad and Tobago, Jamaica, Bahamas

Africa: Egypt, Morocco, Tunisia, Algeria, Nigeria, Kenya, Ghana, Ivory Coast, Senegal, Rwanda, Tanzania, Botswana, Namibia, South Africa, Zambia, Mauritius, Uganda, Mozambique, Cameroon

Some Items may be subject to import or export restrictions in certain countries, for example items containing exotic animal materials regulated under CITES (such as crocodile or python leather). It is your responsibility to confirm that an Item can be lawfully imported into your country before ordering. We reserve the right to decline shipment where we reasonably believe an Item cannot be lawfully imported to your destination.

Shipping Costs

Shipping costs depend on your delivery country and are calculated automatically at checkout.

Delivery Times

Delivery takes 2–3 weeks, depending on your location.

Customs Duties and Import Taxes

Prices do not include import duties or taxes. These are the buyer's responsibility, assessed in accordance with the import rules of your country of receipt, and are typically collected by the courier or your local customs authority before or upon delivery. Where charges apply, the courier or customs authority in your country will contact you directly regarding payment.

Insurance

Every order is fully insured in transit from the moment it leaves us to the moment it is signed for. If an Item is lost or damaged during shipping, you are covered, and we will resolve this at no cost to you.

Payment Methods

We accept payment via Shopify Payments, which supports major credit and debit cards, as well as other payment methods available in a particular location.

Returns

Returns, refunds, and your right to cancel are covered in full in our Refund Policy, which forms part of our Terms of Service.

 

Condition Grading

Every product goes through a rigorous multi-step verification. We check origin, materials, and craftsmanship before it reaches you.

See examples

Warranty

All products are covered by a 2-year warranty against manufacturing defects. Register your product to activate full coverage.

Warranty details

Got questions?

Browse our frequently asked questions for quick answers about orders, products, and policies — no waiting required.

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Customer support

Our team is available
Monday – Friday, 9am to 6pm.
Expect a response within 24 hours via email or live chat.

Contact us